Overview

Our refund and returns policy lasts for 3 days & can be accepted only for defective products with an opening video as proof after receiving the parcel.

To be eligible for a return, or exchange your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. For Example – Custom Made Products, Fabrics Cut on order, etc. All custom made products cannot be returned or cancelled once the order is confirmed.

To complete your return, we require a receipt or proof of purchase.

There are certain situations where only partial refunds are granted:

  • Any item not in its original condition, is damaged or missing parts for reasons not due to our error.

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 20 days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at admin@peachblushshop.com

Sale items

Only regular priced items may be refunded incase of damage with a video proof. Sale items cannot be refunded.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at admin@peachblushshop.com and send your item to our address

Shipping returns

To return your product, you should mail your product to our Physical Address which will be shared via email.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Need help?

Contact us at admin@peachblushshop.com for questions related to refunds and returns.

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